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We would like to thank all of our valued customers who have taken the time to comment on our products and service.
Sincerely, Digital Threads®
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I
received the baby blanket I ordered with your help two days ago. It
is lovely! I am sure this will become a family keepsake for the baby!
The pink lettering looks perfect on the natural colored blanket, just
as you said it would! The packaging was wonderful, also; the colored
paper so festive! I repackaged it exactly as it was to send to my gift
recipient. It may sound silly, but I really appreciated the packaging,
because it was so easy for me to readdress it to my recipient, since
the box was white, and the labels were easily removable. It is a little
thing, but the little things mean alot! Thank you a hundredfold for
all of your continued help and attention with my order. It is obvious
that your company is sincere about providing their customers with the
best possible service and wonderful products of high quality. When you
buy a baby gift for someone you love, of course, you want it to be perfect.
It was scary taking a chance on making a purchase over the Internet.
I hoped and prayed it would be what I expected. And it was that and
more! Your continued attention to my order was also greatly appreciated,
and helped to alleviate my concerns! I will definitely continue to order
from your company, and pass on this great find to my friends and family.
Of course, once they see the blanket, I am sure the inquiries will start!
Thank you, again, for making this such a pleasant experience. Sincerely,
Kathy Hundley P.S. Please feel free to use my comments in any way. I
stand behind them 100 percent.
Rating: Excellent
Comments: Digital
Threads is incredible!!! I had several questions regarding the product
before I ordered it, so I would send e-mail messages to their customer
support. I also got a prompt and thorough answer to all of my questions.
I was beyond satisfied when I received the product. The embroidered
blanket was simply wonderful. As I was transporting the blanket to
another destination via an airplane, someone's barbecue sauce spilled
and damaged parts of the blanket. When I called digital threads,
I left a message and they called me back almost immediately. They
were incredibly helpful and completely sympathetic to my situation.
I was so impressed with their level of professionalism mixed with
pure human sensitivity. I have recommended their site to others and
will continue to use them in the future.
Rating: Excellent
Comments: I've shopped with Digital Threads three times, now. And
each time, it has been a hassle-free experience. Everything moved
at lightning speed -- I don't know how they do it! I recommend them
very, very highly.
Just wanted to
let you know that my From This Day Forward personalized wedding
quilt arrived at the end of last week and I really LOVE IT! It is
beautiful! I have seen some personalized afghans where the personalization
looks sort of bunched up on the quilt fabric. Your product looks
like a really quality piece of merchandise. I am proud to present
it to my Uncle and his new wife.
THANK YOU. Renee
Rating: Excellent
Comments: The customer service department is awesome and the work
is excellent. I have given several items as gifts and will continue
to do so. Items are ready when promised and shipped and received on
time.
Rating: Excellent
Comments: The were extremely diligent in making sure the order was
correct and mailed on time for Christmas. I had place some incorrect
information in my request and they called me on an early Sunday Morning
to make sure the order was to my liking. This kind of service is RARE
and admirable today. Use THEM! Terry Cantrell
Attn: Digital
Threads Company
I received my
order today. I just wanted to drop you a line to say how pleased I
am with my purchase. I searched several web pages before finding yours.
I was discouraged that all the others stated that the order would
ship 7 to 10 days after I placed the order. I was delighted, when
I found your web site, and could not believe how fast you shipped
the orders. You must have had people working on it minutes after I
placed the order. I am amazed, and overjoyed with my purchase. I will
be sure to tell others about your company. I am always skeptical when
ordering from the web, or from mail order companies, but you have
a great company, not to mention a wonderful product. I am very, very,
very, very, very, pleased with my purchase! Thank-You again from a
last minute shopper, for the extra fast delivery.
Thanks Denise
Rating: Excellent
Comments: Ordered on Weds. evening received Mon. morning. during this
time I also contacted them about an address correction, which they
changed immediately. Fantastic! Excellent !
Rating: Excellent
Comments: I was
nervous about selecting my gift without actually feeling the quality
of the fabric. After my package was received, I learned that the goods
used at Digital Threads are top notch. I won't be concerned when ordering
again! Also, my gift arrived to it's recipients gorgeously wrapped
and FAST!
Rating: Excellent
Comments: Awesome. Wonderful work. Super customer service! Ships on
time. I return often now especially for new baby gifts.
Rating: Excellent
Comments: Unfortunately I did not get to see the embroidered blanket
myself, but the recipient said it was beautiful - they aren't going
to use it for the baby, they are going to hang it on the wall! Thanks!
Rating: Excellent
Comments: We ordered embroidered robes (last minute) as a wedding
gift for a co-worker, they were beautiful. The quality was very wonderful,
the service was quick and the price was much lower than shopping at
the mall. I was pleasantly surprised by the experience.
Rating: Excellent
Comments: A great experience. I will definitely order from them again!
Customer service is excellent!!
Rating: Excellent
Comments: I was
so impressed with every aspect of the whole transaction. From the
time I placed my order, the quick response for a question that I had,
the time it took for the blanket to arrive, and the quality of it.
It is a super store to shop. I can't wait for another reason to buy
something else.
Thank you so much!
I just wanted
to send you a short note to tell you that I am EXTREMELY happy with
all aspects of Digital Threads. Your customer service, quality of
product and shipping time all beyond my expectations. My merchandise
is beautiful!!
--Thank You Very
Much Vonnie
Dear Digital Threads
Until recently, I had never made a purchase on the Internet and I
will admit I was a little scared of ordering from a company I knew
nothing about. Your quick e-mail response to my questions was more
than I expected and the two day shipment really suprised me. The baby
shower was last night and I wish you could have seen the response
that your blanket got. I don't ever recall having given such a reasonably
priced gift that got such a huge reaction. Thank you for your help,
your blanket was wonderful. I can only hope that all my internet shopping
goes this well.
Thanks Again Marge
I received my
order today as promised...finally a mail order company that has put
it all together.
William T.
Your company knows
how to treat its customers right. Very attentive and helpful. With
service like this I'll order again!
Mark
I received a form
today asking me to rate my shopping experience with your online store.
I answered it as follows: Great customer service and excellent pricing.
Excellent shopping experience. I thought you should hear this also.
Mary
Rating: Excellent
Comments: My experience
with Digital Threads was excellent. I made a purchase on the web securely
and it was handled professionally and promptly. I was a bit concerned
that I had put my order in late but Digital Threads came through on
their promised return time. I also found that they were very responsive
to my e-mail requesting the status of my order. When the response
came it was timely and provided me with all the information I needed.
Thanks for a great shopping experience.
Rating: Excellent
Comments: This
is a wonderful store with quality merchandise and great customer service....I
have used them twice and my friend has also used them now and they
are super.
Rating: Excellent
Comments: I loved
shopping here. Great company...The order was sent out timely with
confirmations of original order and then a shipping confirmation.
Every aspect of this shopping experience was pleasurable because they
handled everything with real professionalism.
Rating: Excellent
Comments: I purchased
this as a gift and the recipient was delighted
Rating: Excellent
Comments: I don't
like shopping on-line but this was a wonderfull experience!
Rating:
Excellent
Comments: I purchased a baby blanket, embroidered with the infants name
and date of birth. Although I did not see the item personally, the parents
were so pleased with it, they e-mailed me some photos. It looked beautiful.
I would not hesitate to make another purchase from Digital Threads.
Rating: Excellent
Comments: EXCELLENT!
The service was quick and they are well organized. My sister-in-law
loved the holiday throw I sent her and said it is beautiful. I appreciate
the good service and I will use this site again.
Pam
Rating: Excellent
Comments: Merchandise
arrived sooner than I expected.
Rating: Excellent
Comments: I had
made a slight error on my order for a personalized blanket. Digital
threads was quick to pick it up and confirm with me the error so I
was able to get my order exactly the way I wanted.
Thanks.
Rating: Excellent
Comments: I bought
a throw/blanket. Outstanding quality for the price. I placed my order
2 weeks before Christmas. It was created and arrived at my house in
one week. I was very pleased.
Patrick McKinney
Rating: Excellent
Comments: Very
happy that all monogramming and embroidery was perfect!!
Rating: Excellent
Comments: You
were a life saver. It was a beautiful blanket and I am going to refer
you to everyone I know.
Kim Walker
Rating: Excellent
Comments: Digital
Threads has everything a consumer could want, a great product and
FANTASTIC customer service!
Rating: Excellent
Comments: I was
very impressed. Even received a telephone call from them to check
on the correct spelling of a name involved on the gift. I definitely
would recommend them!
Rating: Excellent
Comments: I was
fortunate to find Digital Threads just when I needed to do something
special for my older sister, who is currently fighting metastatic
breast cancer. She had her 53rd birthday on June 6th. I ordered a
Happy Birthday blanket in natural, after having read the wonderful
comments from previous shoppers. My sister loved the gift. I was very
pleased with the quality of the item, and also with the ease of shopping.
I will definitely look to Digital Threads again when I need a special
gift for a special loved one. Thank you Digital Threads for making
my first web shopping experience such a rewarding one.
Rating: Excellent
Comments: It was
just great my firend that got married loved it.
Thank you
I
appreciate your attention to service. I have entered you onto my favorites
list....thanks again ..
I
WAS COMPLETLY SATISFIED WITH THE PRODUCT PURCHASED AND HOW QUICKLY IT
WAS SENT.
When my daughter
was expecting her baby, I looked at all the mall stores that do custom
embroidery for a baby blanket as a keepsake gift; I must say that
I was quite disappointed in the quality of not only blankets but workmanship.
I decided to go online and see what was available. After searching
through numerous gift sites, I came across yours and was struck by
the choices of designs and all the different options I had. I'm always
hesitant as to what I may end up with from the Internet but I decided
to take a chance (figured it couldn't be any worse than what I'd seen
at the malls!). Much to my delight, my order arrived three days later,
gift wrapped beautifully, and I was so impressed when my daughter
opened the package. The blanket is gorgeous, the embroidery is stunning
and I'm sure my grand-daughter will cherish it always. I have forwarded
your web address to friends and family and will certainly use you
in the future. Thank you for your attention to detail and wonderful
customer service. You have a customer for life!
Marie Roberts
Rating: Excellent
Comments: The
gift overwhelmed the bride to tears with its emboidered message....and
the people at Digital Threads even made sure that this last minute
order was delivered in time. All are happy!!
Rating: Excellent
Comments: Though
I haven't seen the product that I ordered, I was told it was very
pretty and high quality. Everything went perfectly on Digital Threads'
website and I received prompt replies to my questions and even though
on a strict time constraint, the merchandise I ordered arrived in
time. Thanks again and I will definitely visit the web site again.
Rating: Excellent
Comments: I purchased
this as a gift and the recipient was delighted
I have recently
ordered a personalized baby blanket for a friend. Although I did not
get to see the blanket, my friend sai |
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